This Privacy Policy has been prepared to inform visitors and customers about the way their personal data is collected, used, processed, and protected when using this online store.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), as well as applicable Greek and European legislation.

Data Controller
The legally responsible company for Maison Despette is registered in Greece with General Commercial Registry (G.E.MI.) number 6621501000.
For any information or to exercise your rights regarding your personal data, you may contact:
Email: info@maisondespette.com

PERSONAL DATA WE COLLECT

When visiting, registering, or placing an order on the website, the following information may be collected:

  • Full name
  • Email address
  • Shipping and billing address
  • Contact phone number
  • Payment details (via secure providers)
  • Website usage data (via cookies and tracking technologies)

Providing the above data is necessary for the execution of our contract and the provision of our services.

TIME AND METHOD OF COLLECTION

Personal data is collected when you:

  • Register on the website
  • Place an order
  • Subscribe to the newsletter
  • Complete a contact form
  • Browse the website (via cookies)
PURPOSE OF PROCESSING

Personal data is used exclusively for the following purposes:

  • Order processing and management
  • Provision of services and customer support
  • Communication regarding orders or requests
  • Sending informational or promotional messages (with consent)
  • Improving website functionality and user experience
  • Compliance with legal and tax obligations

Processing is based on the legal grounds of contract performance, user consent, and the company’s legal obligations.

DATA SECURITY

The company takes appropriate technical and organizational measures to protect personal data, such as:

  • Encryption via SSL protocol
  • Restricted access only to authorized personnel
  • Regular security checks and protection against malicious software

Payment transactions are carried out through certified providers, and card details are not stored on our servers.

COOKIES

The website uses cookies for:

  • Proper shopping cart functionality
  • Storing user preferences
  • Collecting visitor statistics
  • Improving user experience

Users may manage or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.

DATA SHARING WITH THIRD PARTIES

Personal data is not sold, rented, or disclosed to third parties unless:

  • It is necessary for service execution (e.g., shipping companies, payment providers, hosting services)
  • Required by law or a competent authority
  • The user has given relevant consent

Partners are contractually bound to protect the data.

ADVERTISING SERVICES & GOOGLE

The website may use services such as:

  • Google Analytics
  • Google Ads / AdSense

These services use cookies to collect anonymous statistical data and improve advertising performance. Users can manage their preferences through Google Ads settings.

The website complies with Do Not Track (DNT) signals and does not allow third-party behavioral tracking.

CHILDREN’S PROTECTION

The website is not intended for individuals under the age of 13 and does not knowingly collect personal data from minors.

PERSONAL DATA RIGHTS

According to the GDPR, you have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Withdraw consent at any time
  • Object to processing

To exercise your rights, contact: info@maisondespette.com

If you believe your rights are being violated, you may file a complaint with the Hellenic Data Protection Authority.

EMAIL & UNSUBSCRIBE POLICY (CAN-SPAM)

With your consent, you may receive informational or promotional emails.

You may unsubscribe at any time:

  • Via the “unsubscribe” link in each email
  • By sending a request to info@maisondespette.com
POLICY MODIFICATIONS

The company reserves the right to modify this Privacy Policy. Any changes will be posted on the website and will take effect upon publication.